We are located just off of HWY 49 in the Goobertown Curve, behind the Emerald’s Triangle building. Our physical address is 1264 CR 761, Brookland, AR 72417

The quickest and most efficient way to contact us is via Facebook Messenger. Our social media manager is always watching it and is usually available to get back to you within a few hours. Your second best option is always a text message! The phone number listed goes to our kennel phone, so you are always welcome to text us at (870) 586 5860, and you can expect a text back within a few business hours.

Vaccines: When a pet's vaccines are uploaded or emailed, you are only uploading a scanned image. Once that is in our system, the staff then manually have to go into your pets profile and input the expiration dates. If you’re having an error message about vaccines, just shoot us a message and we will get them fixed for you!

24hr Notice: Gingr has an automatic cutoff time at 10am the day before. If you don’t have a daycare reservation in by then, it will not allow customers to make one. Again, if you’re having that error message, we can fix it for you, just let us know!

Disabled Dates: Around busier boarding holidays, we do occasionally have to close for daycare to keep our staff to dog ratio at a manageable level. This is done for the safety of your pups, as well as the safety of staff. These dates will be marked by gray boxes, and they will not be selectable like the rest of the calendar.

Throughout the week, dogs play in social groups for a majority of the day. Staff comes in first thing in the morning to let boarding dogs out, and then daycare comes in. Dogs play until closing time with the exception of breakfast, lunch and dinner. We do provide additional breaks if need be for older or medically fragile dogs.

On the weekends, we come in the mornings and let the dogs play until they are tired, nap around midday, and then repeat that play time in the afternoon/evening. This is because our boarding dogs are here for longer stays and usually have less energy and need more rest throughout the weekend.

There are several deciding factors surrounding the separation of our playgroups. First being size, then age, and then playstyle. During the first hours of the morning, we evaluate how your dogs are feeling, their energy levels that day, and consider their typical play style before selecting a playgroup for them. We do occasionally move dogs around throughout the day to keep groups diverse, happy, and energized.

We require the following vaccines: bordetella (kennel cough), rabies, and the combo vaccine (DHLPP or DAPPv) that protects against distemper, parvovirus, and leptospirosis.

We require that these vaccines be given by a licensed veterinarian and that we be provided with veterinarian proof.

AstroTurf is used rather than grass to prevent the growing of dangerous bacterias and general grossness.

A top-notch WysiWash system is used on our outdoor play-yards to keep it clean, disinfected, and smelling fresh. We also occasionally use SimplyGreen or AngryOrange to give an extra boost of cleanliness.

Various disinfectants, cleaners, and methods are used inside the building to keep disease and illness at bay.

Play Supervisors have multiple scoops and trashcans around the play-yards to keep messes picked up and out of the play space throughout the day.

Boarding

• 72hrs+ notice - full refund of the deposit.

• 48hrs+ notice - refund of 50% of the deposit.

• Less than 48hrs notice - customer forfeits the entire deposit.

• No call, no show - charged for full boarding stay

Daycare

• No call, no show - $10 fee

Holiday/Peak Season Policy

• New Years Eve and New Years Day, Valentines Day, Spring Break, Memorial Day Weekend, Fourth of July, Labor Day Weekend, Thanksgiving, and Christmas.

• All holidays REQUIRE the deposit be paid at the time of making the reservation.

• Holiday and peak season deposits will not be refunded unless cancelled 14 days or more prior to the reservation date.

All cancellation fees subject to change, and the ability to waive lies with the owner and/or office manager based on situation (ie. emergencies, weather, medical issues, etc.)

There are a couple of extra fees and charges that can be added:

House Food Fee: $3/night, added onto a boarding reservation when the parent does not provide their pet's own food.

Unaltered Pet Fee: $5/night, can be waived if medical exemption applies or if your pup is too young to be altered.

Late Pickup Fee: $10 one time charge, applied when pet is picked up in the afternoon time slot.

Excessive Cleaning Fee: Variable based on situation, will be discussed with pet parent.

Damage Fee: Variable based on situation, will be discussed with pet parent

For the safety of all dogs in our care, and our staff's privacy, we do not share camera access to clients. The facility owner does have camera access 24/7 to keep an eye on the pups and ensure health and safety.